Terms & Conditions

S&S System Designs, LLC

Last Updated: November 2025

Welcome to S&S System Designs, LLC (“S&S,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services, including the Imaging Tech Alarm System (ITAS) and all related hardware, software, support, and leasing options (collectively, the “Services”).

By accessing our website, submitting a request for information, entering into a product lease, purchasing equipment, or using our Services, you agree to these Terms.

1. Use of Our Services

You may use our Services only for lawful purposes and in accordance with all applicable medical, clinical, and safety regulations.

You agree not to:

  • Modify, reverse-engineer, or attempt to access internal components of any S&S device

  • Disable or interfere with ITAS functionality

  • Use the equipment in unsafe conditions or outside manufacturer guidelines

  • Violate or circumvent facility, MRI, or modality-specific safety procedures

2. Leasing & Service Agreements

If you lease ITAS equipment or any related products, the terms of the executed Lease Agreement govern pricing, responsibilities, liability, installation, maintenance, fees, renewals, and termination. In the event of conflict, the Lease Agreement prevails over these Terms.

3. Product Safety & Compliance

ITAS equipment is designed to be MRI Conditional and compatible with multiple modalities (MRI, CT, X-Ray, Mammography, Ultrasound, Nuclear Medicine, etc.).

The customer is responsible for:

  • Ensuring equipment is used within its intended modality

  • Maintaining compliance with ACR and Joint Commission recommendations

  • Reporting any equipment damage, malfunction, or environmental hazard immediately

4. Installation & Access Requirements

Customer agrees to:

  • Provide facility access for installation, service, or removal

  • Ensure safe working conditions for installers

  • Notify S&S of any scheduling restrictions or site-specific requirements

  • Not relocate or modify the system without written approval

Failure to provide reasonable access may result in additional fees.

5. Payment & Billing

Pricing, payment schedule, late fees, and billing procedures are defined in your executed Quote and Lease Agreement.

Failure to pay may result in:

  • Service interruption

  • Non-renewal

  • Equipment retrieval

  • Additional fees as outlined in your agreement

6. Support & Maintenance

S&S will provide remote and/or on-site support as outlined in the Lease Agreement.

Customers must:

  • Not attempt repairs themselves

  • Immediately report issues

  • Allow S&S to determine appropriate corrective actions

7. Intellectual Property

All ITAS hardware, software, firmware, and related materials are the exclusive property of S&S System Designs, LLC.

You may not:

  • Copy, distribute, or reproduce any part of the system

  • Use S&S intellectual property without permission

  • Remove branding, labels, or serial numbers

8. Limited Warranty

S&S provides warranty coverage as specified in the Lease Agreement.

This warranty does not cover:

  • Damage caused by misuse, tampering, or environmental factors

  • Unauthorized repair attempts

  • Electrical issues outside the device

  • Fire, water, or impact damage

9. Limitation of Liability

To the maximum extent permitted by law:

S&S System Designs, LLC is not liable for:

  • Indirect, incidental, consequential, or punitive damages

  • Operational interruptions or downtime

  • Misuse of equipment

  • Customer’s failure to follow safety procedures

Our total liability shall not exceed the amount paid for the applicable product or service.

10. Privacy & Data Handling

Any data submitted through forms or communications is handled in accordance with our Privacy Policy. We do not sell personal data.

11. Website & Content

Our website content is provided for informational purposes. We make no guarantee regarding accuracy, availability, or uninterrupted access.

12. Termination

We may suspend or terminate access to our Services if:

  • Payments are not made

  • Equipment is misused

  • Safety concerns arise

  • You breach these Terms

Upon termination of a lease, equipment must be returned per the agreement.

13. Changes to These Terms

We may update these Terms periodically. Continued use of our website or Services constitutes acceptance of the updated Terms.

14. Contact Information

For questions about these Terms, please contact us:

S&S System Designs, LLC

Hood River, Oregon

📧 sales@sssystemdesigns.com

🌐 www.sssystemdesigns.com