Privacy Policy

S&S System Designs, LLC

Last Updated: November 2025

Your privacy is important to us. This Privacy Policy explains how S&S System Designs, LLC (“S&S,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit our website, submit forms, or use our Services—including the Imaging Tech Alarm System (ITAS) and any related hardware, software, or leasing options.

By accessing our website or providing your information, you agree to this Privacy Policy.

1. Information We Collect

We collect information in several ways:

A. Information You Provide Directly

When you submit a form, request information, or enter into a quote or lease agreement, we may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Job title

  • Facility address

  • Details related to your inquiry or service request

  • Signature (for agreements via Zoho Sign)

B. Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website

  • Referring website

This helps us improve our website experience and troubleshoot issues.

C. Cookies & Tracking Technologies

We may use cookies or similar tracking tools to:

  • Improve website performance

  • Track usage and analytics

  • Remember your preferences

    You can disable cookies in your browser settings.

2. How We Use Your Information

We use the information collected for purposes including:

  • Responding to inquiries and requests

  • Providing quotes, lease agreements, and service information

  • Delivering, installing, and servicing ITAS systems

  • Processing agreements and signatures

  • Communicating updates, scheduling, and support

  • Improving website performance and customer experience

  • Ensuring system security and compliance

  • Maintaining internal records and CRM data

We do not use your information for unrelated marketing without consent.

3. How We Share Your Information

We do not sell your personal information. We only share data when necessary to operate our business, including with:

A. Service Providers

Trusted partners who help operate our business, such as:

  • Zoho (CRM, Forms, Sign)

  • Email hosting providers

  • IT support services

These partners are required to protect your information.

B. Legal Requirements

We may disclose information if required to do so by law, regulation, subpoena, or court order.

C. Business Transactions

If S&S undergoes a merger or acquisition, personal information may be transferred as part of the transaction.

4. Data Security

We implement technical and organizational measures to protect your information.

This includes:

  • Encrypted communications (HTTPS)

  • Restricted internal access

  • Secure document signing

  • CRM security protocols

While we take all reasonable steps, no system is 100% secure.

5. Data Retention

We retain personal information only as long as needed to:

  • Provide services

  • Maintain records

  • Comply with laws

  • Support customer history

When no longer needed, data is securely deleted.

6. Your Rights

Depending on your region, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion (unless required for contracts or legal purposes)

  • Opt out of communications

  • Restrict certain processing activities

To exercise your rights, contact: sales@sssystemdesigns.com

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website and services are not intended for children under 16.

We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or Services indicates acceptance of any updates.

10. Contact Information

For questions regarding this Privacy Policy, contact us:

S&S System Designs, LLC

Hood River, Oregon

📧 sales@sssystemdesigns.com

🌐 www.sssystemdesigns.com